Customer Service Representative Job at bidadoo - Online Auctions & Equipment Remarketing, Kent, WA

Y2xlTHVZYnI0cnBxNE1MRnBqK0QwbXRuc1E9PQ==
  • bidadoo - Online Auctions & Equipment Remarketing
  • Kent, WA

Job Description

bidadoo auctions are the largest business and industrial online auction company on the world’s largest marketplace. Our customers include leading Fortune 500 companies such as Herc Rentals, John Deere Remarketing, Boeing, Genie/Terex, Boeing, JCB, City of Seattle, John Deere Remarketing, etc.

Responsibilities include:

  • Customer / Seller Advocate in the Auction Service Center in support of Customer Success
  • Primary liaison go-to person between Field Sales Personnel and field operations personnel other bidadoo departments in support of all Customer Services and Seller Success
  • Responsible for managing contracts, agreements, and projects items in a proactive manner to represent your assigned area and customers
  • Manage onboarding of customers and setting-up projects and customers for success – this includes customer welcome, customer engagement and reporting, Pre-auction coordination and calls, project inventory management, problem resolution, etc.
  • Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
  • Assist with sales analysis/reports
  • Establish relationships with sellers and customer to maintain on-going good communications to exceed customer expectations
  • Assist with appraisal and valuation process: pictures, specifications, data entry, etc.
  • Ability to learn and have intricate knowledge of the company’s service offerings, processes, people, and technologies
  • Provide proactive feedback to the team for continuous improvement of the company's seller service offerings, and competitive positioning
  • Assist with agreement compliance: Liens, Titles, Payoffs, Invoices, etc
  • Other duties as assigned in response to the sales team and to create repeat business.

Qualifications Include:

  • 2+ years of experience in a B2B customer service role
  • 1+ years of experience reviewing customer contracts
  • Intermediate experience with Microsoft Office Suite and GSuite
  • CRM experience- Salesforce preferred
  • Sales support experience
  • Collaborative, solution-based attitude

Pay: $18.00 - $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Work Location: In person

Job Tags

Hourly pay, Shift work,

Similar Jobs

Akkodis

Senior Java FULLSTACK Engineer Job at Akkodis

 ...Job Title: Java Full stack developer Job Type: FULL TIME Location: Fort Worth TX Salary Range: 120k to 145k/ Year Relocation and VISA Sponsorship available. 8+ years of experince is needed. Inperson interview is a must - NO EXPENSES PAID Interview... 

Hausen Law, LLC

Bankruptcy Attorney Job at Hausen Law, LLC

 ...looking for an opportunity to work for a fast-growing consumer bankruptcy law firm that is always seeking to improve? Do you like...  ...the State of Ohio. Whether you are just starting out as a new attorney or looking to change to a new law firm, we want to hear from you... 

THE PSYCHICS CONNECTION INC

Hiring Online Psychics for Work at Home Job at THE PSYCHICS CONNECTION INC

 ...professional Independent Contractors to work from home as Psychics & Tarot Readers. You will be answering phone calls and online chat sessions (when available) from your...  ...to set your own flexible schedule. Full-time and part-time positions are available, but we recommend... 

MBA Consulting Services, Inc. (MBA CSi)

Contracts Administration Clerk (Commercial Leasing Clerk)) Job at MBA Consulting Services, Inc. (MBA CSi)

 ...~3-5 years of support experience in the field (commercial leasing or real estate) or in a related area ~ Proficiency using MS Office Suite, specifically Word, Excel and Outlook ~ Ability to travel and work flexible hours when needed. Little to no travel required... 

Sonder Consultants

Financial Institutions M&A and Bank Regulatory Job at Sonder Consultants

 ...from global and regional banks to asset managers, insurance companies, fintech companies, and credit card and specialty finance firms...  .... Interested? Apply now or reach out to Dom Duchesne at ****@*****.*** for a confidential discussion....