Job Title: Healthcare Operations Trainer
Location: Onsite in Baltimore, MD (Hybrid flexibility as needed)
Contract Length: 6-Month Contract (Potential for Full-Time Conversion)
Position Overview:
Our client is seeking 4 dynamic Healthcare Operations Trainers to support department-level adoption of Vizient operational and financial improvement efforts.
This role is not a traditional Process Improvement or PI consultant position —it’s about educating, engaging, and driving real change at the department level . Trainers will work closely with finance teams, nurse units, clinical leaders, operations leaders, and admin teams to help them understand, interpret, and implement recommended changes based on Vizient feedback. This position will collaborate with System and Member Organization department managers and leadership to support, educate, and guide the effective use of internal and external benchmarking and related tools. Partner with operational leaders to drive labor, supply, and purchased service productivity, as well as cost improvement efforts. Support key strategic organizational priorities, such as labor management, financial and operational performance, and System-wide performance improvement initiatives.
Key Responsibilities:
Top Skills & Qualifications:
Preferred Qualifications:
Required Skills & Experience -At least 2-3+ years experience in customer support/service roles -Patience, empathy, and the ability to remain calm and solution-oriented in tough situations. -Confidence using communication tools and CRM platforms (training provided...
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