Restaurant General Manager Job at Rackson Restaurants, Brookfield, CT

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  • Rackson Restaurants
  • Brookfield, CT

Job Description

Restaurant General Manager

We’re looking for a fearless, high-energy Restaurant General Manager (RGM) to help us grow fast and keep the heat turned up! The RGM runs the show - leading the team, delivering an epic guest experience, and driving results. They hire, train, and inspire the crew, ensuring top-tier service and crave-worthy food every time. Hands-on and motivated, the RGM works alongside the team, executes the game plan, and partners with leadership to keep operations profitable and turn guests into FANS.

What You Can Expect From Us:

  • Competitive salary and quarterly bonus program payout
  • Robust Leadership training program
  • 401(k) with company match
  • Medical, dental, vision Insurance
  • Paid time off + sick time
  • Career Growth opportunities

What Will Make You Successful:

  • Experience & Leadership – Previous management experience in a restaurant environment with P&L responsibility. BOH experience a plus. You lead by example and stay cool under pressure.
  • Communication Skills – English required, Spanish a plus. You know how to connect with your team and guests.
  • Operational Know-How – Solid understanding of food safety, product quality, and restaurant performance metrics (Speed of Service, Food & Labor Cost, etc.) Willing to work multiple stations and master all aspects of the business.
  • Accountability & Growth Mindset – You own your actions, learn from mistakes, and always look for ways to improve.
  • People-First Mentality – You genuinely care about your team and guests, treating everyone with respect and bringing positive energy to every shift.
  • Commitment & Reliability – Available to work flexible hours, including nights, weekends, and holidays. Dependable, punctual, and ready to bring it every day.
  • Physical Stamina – Able to lift up to 50 lbs., stand for long periods, and work in a fast-moving, high-energy environment. Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant. Hazards include, but not limited to, slipping, tripping, burns, cuts, abrasions, and falls.
  • Reasonable Accommodations - May be made to enable individuals with disabilities to perform the essential functions of the job.

Essential functions include, but are not limited to:

  • Lead, train, and develop a high-performing team while maintaining brand standards.
  • Manage staffing, scheduling, and talent development to build future leaders.
  • Drive a clean, safe, and efficient operation with a focus on food quality and guest experience.
  • Own financial performance—monitor costs, control expenses, and hit budget goals.
  • Execute shift operations smoothly, ensuring teamwork and top-tier service.
  • Engage with guests, handle feedback, and make every visit unforgettable.
  • Keep cash handling, inventory, and admin tasks on point.
  • Lead with energy, accountability, and respect, creating a culture where everyone thrives.
  • Always look for ways to improve, grow sales, and level up the business.
  • Other duties as assigned.

Job Tags

Holiday work, Gangs, Flexible hours, Shift work, Night shift,

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