Korean Speaking Health Insurance Specialist Job at The Agency, Duluth, GA

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  • The Agency
  • Duluth, GA

Job Description

Our client, a respected health insurance provider based in Duluth, GA, is seeking a dedicated Korean Speaking Health Insurance Specialist . This individual will play a critical role in supporting clients across Individual Health Plans, Medicare, and Group Plans. The ideal candidate brings a blend of compassion, attention to detail, and healthcare knowledge—ensuring each client receives personalized, accurate support throughout their insurance journey.

Individual Health Plan Support

  • Guide clients through Open Enrollment (annually from Nov 1 – Dec 15)
  • Assist with plan selection and enrollment processes
  • Address service-related issues (billing, claims, PCP changes, etc.)
  • Liaise with insurance carriers on behalf of members
  • Complete all necessary certifications ahead of enrollment seasons

Medicare Services

  • Support both Annual (Oct 15 – Dec 7) and Open Enrollment (Jan 1 – Mar 31) periods
  • Maintain AHIP and carrier-specific certifications
  • Attend virtual/in-person training and carrier kickoff events
  • Educate and assist members with Medicare plan enrollments and service issues

Group Health Plan Administration

  • Provide quotes and enroll small group clients
  • Support renewals, new hire enrollments, and terminations
  • Participate in group client meetings and address ongoing service needs
  • Collaborate with carriers and coordinate follow-ups

Additional Client Support

  • Help clients apply for Medicare cards and Social Security Retirement Benefits
  • Participate in community/client seminars as needed

Candidate Requirements:

  • Bilingual fluency in Korean and English (spoken and written)
  • Previous experience in health insurance (individual, Medicare, or group plans preferred)
  • Highly organized with strong multitasking and communication skills
  • Customer-focused with a proactive problem-solving approach
  • AHIP certification preferred (or must be obtained within 30 days of employment)

Benefits Package:

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) with discretionary employer match
  • 10 days PTO annually (vacation blackout Oct–Dec)
  • Ongoing training and certification support
  • Opportunity for performance-based bonuses

Are you ready to make a move? Apply today!! We look forward to hearing from you.

Job Tags

Remote job,

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