Job Description

Technical Project Manager 

Department: Marketing Division: Digital Commerce

At Daniel Defense Only the Best Build the Best…

Daniel Defense engineers and manufactures the world’s finest weapon systems and accessories. Our mission to honor God and defend freedom is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting.

The Technical PM will be responsible for the functions outlined below:

Essential Functions: 

• Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.
• Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Ensure the Scrum framework is followed and assist the team in removing obstacles.
• Lead and manage cross-functional and cross-team projects from inception to completion.
• Develop project plans, timelines, and deliverables, ensuring all milestones are met.
• Analyze integrated data sets to extract actionable insights and identify opportunities for optimization across various aspects of the digital commerce business.
• Use SQL to query databases, extract data, and perform detailed analyses to inform decision-making.
• Own and lead internal meetings, ensuring clear communication and alignment among team members and stakeholders.
• Prepare and present project updates, status reports, and performance metrics to upper management.
• Develop Business Requirement Documents (BRDs) for new features and enhancements.
• Manage custom integrations using APIs between eCommerce platforms, marketing automation tools, ERP systems, CRM software, and other third-party services.
• Develop data mapping documents and maintain documentation to facilitate understanding and troubleshooting of data integrations.
• Assist the Compliance team in ensuring compliance with data privacy regulations (e.g., GDPR, CCPA) and industry data handling and integration within the eCommerce site.
• Collaborate with the Director of Digital Commerce to develop, maintain, and improve processes and utilize project management tools, documentation, and communication channels to ensure team alignment.
• Communicate effectively with technical and non-technical stakeholders to ensure alignment and successful implementation of data integration projects.
• Work closely with the digital, procurement and operations teams to manage stock levels and replenishments on the website.
• Create and maintain Product Detail Pages, Banners, & inventory levels within our website backend/Admin system.
• Manage content on the website to ensure that we are delivering fresh content and providing an engaging customer experience
• Work with Digital Commerce Leadership to ideate and plan strategic marketing partnerships, promotions, programs and opportunities in collaboration with team leads.
• Collaborate with other internal teams and agencies to optimize the website for SEO, conversions and user experience.
• Participate in cross-functional and cross-team projects from inception to completion.
• Work with Technical Project Manager to develop project plans, timelines, and deliverables, ensuring all milestones are met.
• Analyze data sets to extract actionable insights and identify opportunities for optimization across various aspects of the digital commerce business.
• Own and lead internal meetings, ensuring clear communication and alignment among team members and stakeholders.
• Prepare and present project updates, status reports, and performance metrics to upper management as needed.
• Assist the Compliance Team in ensuring compliance with data privacy regulations (e.g., GDPR, CCPA) and industry data handling and integration within the eCommerce site.
• Responsible for all merchandising activities related to e-commerce website 
• Collaborate with the Digital Commerce Leadership to develop, maintain, and improve processes, documentation, and communication channels to ensure team alignment.
• Communicate effectively with technical and non-technical stakeholders to ensure alignment and successful implementation of projects.
• Participates in the company’s efforts to continuously improve in Safety, 6S, Quality, Delivery and Productivity.
• Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment
• Other responsibilities as deemed appropriate or necessary by management.

Knowledge, Skills, and Abilities:

• Bachelor's degree in Business, Marketing, Information Technology Computer Science, Information Systems, or a related field; or equivalent combination of education and experience to effectively perform the essential functions of the job.
• 3+ years of experience in Business Operations, Project/Product Management, inventory management, or Scrum Master, preferably in an eCommerce or digital marketing environment.
• SQL &/or Snowflake required
• Experience with data visualization tools such as Tableau, Power BI, or Looker, preferred.
• Excellent problem-solving and troubleshooting skills, with the ability to quickly diagnose and resolve data integration issues.
• Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Knowledge of eCommerce platforms (e.g., Magento, Optimizely, Odoo), marketing automation tools (e.g., Mailchimp, ODP/Zaius), ERP systems (Odoo), and CRM software is a plus.
• Open to quarterly travel to HQ, at a minimum.
• 3+ years of experience in e-commerce and digital marketing
• Firearms industry knowledge/experience is a plus, but not required.
• Knowledge of SEO and merchandising best practices for eCommerce
• Experience with data visualization and analytics tools such as Google Analytics, Tableau, Power BI, or Looker, preferred.
• Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Knowledge of eCommerce platforms (e.g., Magento, Optimizely), marketing automation tools (e.g., Mailchimp, Hubspot, HotJar, Marketo, ODP/Zaius), ERP systems, and CRM software is preferred.
• Open to quarterly travel to HQ, at minimum or as needed.
• Some minimal on-call or after-hours work may be required.
• Demonstrated ability to recognize and work in accordance with our Permission to Play Values.

Physical Requirements:

• Must be able to lift and carry awkward items weighing up to 50 pounds.
• Requires intermittent standing, walking, sitting and bending throughout the normal work day.
• Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.
• Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy.

Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug-Free Workplace."

Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment – Daniel Defense is an at-will employer.

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